Become a Nordea customer

How to become a customer in Nordea

Contact us and we will tell you how to proceed.

Why we ask questions

We know that almost all customers are honest, but in order to find the few that are not, we need to ask everybody questions without exception. And when you and other customers answer our questions, you contribute to preventing illegal operations.

Many countries have similar laws, regulations, policies, sanctions and instructions which banks have to follow to prevent financial crime.

Hence, we ask several questions when you want to become a customer at Nordea and we will continue to ask questions throughout our relationship. We may ask about the origin of funds credited to your account or why you need to use certain of our services. All information  from you is kept confidential in accordance with the bank secrecy rules.

We hope for your understanding and cooperation.

We cannot always perform requested services

In the rare cases where we do not get sufficient information from a customer, we are not permitted to perform the requested service.

Identity and authentication

We need documentation confirming your identity and address. For example your passport. When relevant, we will need documentation of your business registration and a verified right to represent the company.  We may also ask if you hold a prominent public function in a ministry or the like.